FAQ

We currently deliver across the United Kingdom. Shipping outside the UK is not available at this time.

Orders are typically processed within 1–2 business days. You'll receive a tracking number once your order is shipped.

Shipping charges are calculated automatically at checkout based on your location and the weight of the order.

We offer free shipping on select promotions. Keep an eye on our banners and newsletter for updates.

Most orders are delivered within 2–5 business days after dispatch. Remote areas may take slightly longer.

Please check with neighbours and around your property. If you still can't find it, contact us and we'll assist you in locating it.

We accept returns within 14 days of delivery. Items must be unused, unopened, and in their original condition.

Yes, as long as the product meets our return policy. Please contact us to initiate a return.

Currently, we do not offer direct exchanges. Please return the item and place a new order.

Yes. All products sold on Beauty World are 100% genuine and sourced from authorised distributors.

We carry a range of popular beauty and skincare brands. You can browse them in our collections section.

Yes! Just send us the product name and we’ll do our best to help or restock it for you.

We do not currently offer customisation. All products are sold as provided by the manufacturer.

If the order hasn't shipped yet, contact us as soon as possible to update your address.

Unfortunately, billing information can’t be modified once the order is placed. Contact us if you need help.

Once an order is placed, we begin processing immediately. Contact us quickly if you need to cancel or modify.

Yes, an invoice will be emailed to you automatically after your order is confirmed.

Contact us right away with your order number and we'll resolve it for you as quickly as possible.

Please check your packing slip. If something is missing, contact us and we’ll make it right.